Terms & Conditions

ritesafe.com.au is the shopping website owned and operated by Ritesafe Safety, ABN 29 123 393 248,
Unit 10 47/49 Frankston Gardens Drive Carrum Downs

Approval & Consent

The use of the Ritesafe Safety website is subject to acceptance of these Terms and Conditions. By visiting Ritesafe Safety, you accept and consent to these Terms and Conditions. If you do not agree to the Terms and Conditions, you must not use or access this website. These Terms and Conditions may change from time to time without notice, and Ritesafe Safety recommends you check the website site regularly to see if there has been changes.
These Terms and Conditions do not affect your statutory rights (including the right to insist that goods you buy from businesses must correspond with their description, be fit for their purpose and be of satisfactory quality).
These Terms and Conditions shall prevail over any separate terms put forward by you. Any conditions that you communicate in whatever form and at whatever time, whether in writing, by email or orally, are expressly waived and excluded.

Disclaimer and Liability

Every effort has been made to ensure the information contained on the website is correct, however, Ritesafe Safety makes no warranty as to the accuracy or comprehensiveness of any products displayed and/or sold and provides all products on an “as is” basis.
Ritesafe Safety is not liable for any losses or damages caused by this website or any website linked to or from this website.

Privacy

Your privacy is of the utmost importance to us. Our Privacy Policy details how we collect, protect, store and use personal information you provide to us and forms part of our Terms and Conditions.

Pricing & GST

All prices on the website are quoted in Australian Dollars and include GST. Sale prices are based on savings from regular price. Regular prices are based on recommended retail price as set by suppliers and the market.
All prices are subject to change and prices displayed are only valid online at the time shown.

Customer Communications

Ritesafe Safety will communicate with you about your order by email and/or phone. By registering or ordering on ritesafe.com.au you grant us the right to add your contact details to our database. From time to time we may send you marketing material about offers and new products. If you do not wish to receive such material, you may unsubscribe via the link on the email communication, edit your newsletter settings under My Account or by contacting our Customer Services on sales@ritesafe.com.au

Orders

Your receipt of an electronic or other order confirmation does not signify our acceptance of your order or our offer to sell. Ritesafe Safety reserves the right at any time after receipt of your order to accept or decline your order for any reason. All orders placed must obtain pre-approval with an acceptable method of payment. We may require additional verifications or information before accepting any order.

Cancelled Orders

You may cancel you order before the order is dispatched by Ritesafe safety and we will refund you in full for the orders cancelled. We will not charge you a cancellation fee. However, once the order is dispatched for delivery you are unable to cancel the order but may return the order as outlined in our Refund & Return Policy. This does NOT apply to Customised, Buy-in, Sale or Sample products.
Ritesafe Safety reserves the right to cancel your order if we are unable to process payment on the credit card provided or you provide unauthorised payment details. Ritesafe Safety reserves the right to cancel your order if the product has become unavailable or if, for any reason, we believe we cannot successfully complete delivery.
Ritesafe Safety will attempt to notify you before cancelling your order.

Termination or Suspension of your Account

Ritesafe Safety reserves the right to suspend or terminate your account at any time without prior notice to you, if you breach these Terms and Conditions. If your account is suspended or terminated, you will not be able to access the Website.
In the event of Account Suspension or Termination and you are waiting delivery of products, Ritesafe Safety reserves the right to cancel your order. A refund may be issued to the credit card provided during the purchase process.

Delivery & Shipping

Ritesafe Safety offers shipping within Australia as detailed in our Shipping /Delivery Policy. The delivery times provided are estimates only. Some items will be Collect or Click and Collect only and cannot be shipped. These will be listed on our website.
It might not be possible for us to deliver to some locations due to order size, location or environmental reasons. If this is the case, we will inform you using the contact details that you provide to us when you make your order and arrange for cancellation of the order or delivery to an alternative delivery address that is suitable.
We deliver in our standard packaging. Any special packaging requested by you is subject to additional charges.
Ritesafe Safety will not be accountable for late deliveries or loss or for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.

Acceptance of Goods

On delivery of the order, you agree to inspect the goods for any faults, defects or damage and notify us within 2 working days of receiving the goods should there be a fault.

Returns and Refunds

You may return items purchased at ritesafe.com.au for a full refund within 14 days of purchase. To qualify for a full refund items must be in an unworn, unused, undamaged and unmarked condition and in their original undamaged packaging and labelling.

You are responsible for the postage of returning products purchased as outlined in our Refund/Returns Policy.
Refunds will be issued in accordance with our Refund/Return Policy and will only be made to the original account and Credit card details used for payment our Customer Service Team.
For further information please refer to our Refund /Returns Policy page.

Loss of Goods

The risk of loss of goods shall be passed to you upon our delivery of the product to Ritesafe Safety’s nominated delivery company. Ritesafe Safety will not be held responsible for any loss, damage or liability as a result of this authority.

Warranties

It is your responsibility to ensure that the products purchased are sufficient and suitable for your purposes and meet your individual requirements. We do not warrant that the products will meet your individual requirements.

All warranties offered are the manufacturer’s warranties and not that of Ritesafe Safety Pty Ltd.

Disputes

Your satisfaction is important to us and we welcome your feedback – good and bad. If you have a complaint please let us know via Contact Us. We will try to address your concerns as soon as reasonably possible and will contact you on receipt of any relevant enquiry or complaint.

Ritesafe Safety Pty Ltd shall endeavour to ensure that any advertising contained on the site shall comply with any relevant regulations published by the Advertising Standards Authority.
The website may contain links to other websites on the Internet that are not owned and/or operated by Ritesafe Safety Pty Ltd. You acknowledge that we are not responsible for the operation of or content located on or through any such site.

All information, text, material, graphics, software and advertisements on the website are Copyright of Ritesafe Safety Pty Ltd, its suppliers and/or licensors, unless expressly indicated as otherwise. The website content is protected by Australian and International copyright and trade mark laws.

You must not modify, copy or distribute the website content in any way except as expressly provided for on the website or expressly authorised in writing by Ritesafe Safety Pty Ltd .
You may use the content of this website only for the purpose of shopping or placing an order on this website.